FAQ

+ Do you give invitations for craft shows?

Unfortunately, we have a limited number of invitations for consumer craft shows in which we participate. The best we can do is to send you a voucher when we have some.

+ I am a crafts creator and would like to know if you look for crafts projects designers?

If you are interested in making creations for Fiskars, please send an e-mail to our consumer service with all your details, with a short presentation of your crafts background, with pictures of several creations you made using Fiskars products and with any additional material you think useful to us (examples of publications, design team memberships...)

+ I am a journalist and look for PR contact for Fiskars crafts products, where can I find it?

For any PR question, you can send an e-mail to our consumer service here .

+ I have a specific technical question on a precise Fiskars product, can you help me?

You will find all the technical tips (technique and tool) in the Tips section on the website here . If you don't find your answer in the tips, you can send an e-mail to our consumer service here .

+ I have been told your products have a lifetime guarantee, please let me know how I can replace my broken product?

Fiskars crafts products do not have a lifetime guarantee in Europe. Of course, the Fiskars guarantee on the tool is against defective workmanship and/or materials, but does not cover normal wear, sharpening, industrial use, or damage due to abuse, misuse, neglect or accidental damage. We replace defective products once we made tests to confirm there is a problem of quality.

We won't replace the products if they broke because of a misuse (punching on material exceeding the recommended thickness for example).

For any quality problem on Fiskars products, please fill in the form here .

+ I look for a specific pattern of punch but cannot find it on your website, how can I do?

Our website presents the whole range of Fiskars craft products currently available in Europe. If the product you look for does not appear, it may be because it has been discontinued or because it has not been launched in Europe. If you want any further information, please send an e-mail to our consumer service here .

+ I want to sell Fiskars products in my crafts shop, how can I get your catalogue, price list and conditions?

Please send an e-mail with your name, address and all the details (telephone, e-mail...) to our consumer service . Please also mention if you plan to open a shop or if it already exists. The consumer service will forward your e-mail to the relevant commercial team that will contact you as soon as possible.

+ My Fiskars product is broken / not working well, can you help me?

For any after sales service, please fill in the form here .

eZ debug

Clear cache:

Quick settings:

Timing: Feb 23 2012 08:01:37
Module start 'content'
Debug: ezi18n Feb 23 2012 08:01:37
Missing translation for message in context: 'lib/template'. The untranslated message is: 'The maximum nesting level of %max has been reached. The execution is stopped to avoid infinite recursion.'
Timing: Feb 23 2012 08:01:37
Module end 'content'
Debug: ezi18n Feb 23 2012 08:01:37
Missing translation for message in context: 'kernel/navigationpart' with comment: 'Navigation part'. The untranslated message is: 'Content structure'
Debug: ezi18n Feb 23 2012 08:01:37
Missing translation for message in context: 'kernel/navigationpart' with comment: 'Navigation part'. The untranslated message is: 'Media library'
Debug: ezi18n Feb 23 2012 08:01:37
Missing translation for message in context: 'kernel/navigationpart' with comment: 'Navigation part'. The untranslated message is: 'User accounts'
Debug: ezi18n Feb 23 2012 08:01:37
Missing translation for message in context: 'kernel/navigationpart' with comment: 'Navigation part'. The untranslated message is: 'Webshop'
Debug: ezi18n Feb 23 2012 08:01:37
Missing translation for message in context: 'kernel/navigationpart' with comment: 'Navigation part'. The untranslated message is: 'Design'
Debug: ezi18n Feb 23 2012 08:01:37
Missing translation for message in context: 'kernel/navigationpart' with comment: 'Navigation part'. The untranslated message is: 'Setup'
Debug: ezi18n Feb 23 2012 08:01:37
Missing translation for message in context: 'kernel/navigationpart' with comment: 'Navigation part'. The untranslated message is: 'My account'
Debug: ezi18n Feb 23 2012 08:01:37
Missing translation for message in context: 'kernel/navigationpart' with comment: 'Navigation part'. The untranslated message is: 'SQLi Import'
Debug: ezi18n Feb 23 2012 08:01:37
Missing translation for message in context: 'kernel/navigationpart' with comment: 'Navigation part'. The untranslated message is: 'Varnish Control'
Debug: ezi18n Feb 23 2012 08:01:37
Missing translation for message in context: 'kernel/navigationpart' with comment: 'Navigation part'. The untranslated message is: 'Lists by class'
Debug: ezi18n Feb 23 2012 08:01:37
Missing translation for message in context: 'kernel/navigationpart' with comment: 'Navigation part'. The untranslated message is: 'eZFind'
Notice: Feb 23 2012 08:01:37
eZTemplate: Loading template "pagelayout.tpl" with resource "design"
Debug: ezi18n Feb 23 2012 08:01:37
Missing translation for message in context: 'kernel/classes/datatypes' with comment: 'Datatype name'. The untranslated message is: 'Text line'
Debug: ezi18n Feb 23 2012 08:01:37
Missing translation for message in context: 'kernel/classes/datatypes' with comment: 'Datatype name'. The untranslated message is: 'XML block'
Debug: ezi18n Feb 23 2012 08:01:37
Missing translation for message in context: 'kernel/classes/datatypes' with comment: 'Datatype name'. The untranslated message is: 'Keywords'
Debug: ezi18n Feb 23 2012 08:01:37
Missing translation for message in context: 'kernel/classes/datatypes' with comment: 'Datatype name'. The untranslated message is: 'Object relation'
Warning: eZTemplate:def @ extension/fiskars/design/fiskars/templates/include/navi1.tpl:1[0] Feb 23 2012 08:01:37
Variable 'link' is already defined.
Debug: ezi18n Feb 23 2012 08:01:37
Missing translation for message in context: 'kernel/classes/datatypes' with comment: 'Datatype name'. The untranslated message is: 'Checkbox'
Notice: Feb 23 2012 08:01:37
eZTemplate: Loading template "content/datatype/view/ezstring.tpl" with resource "design"
Notice: Feb 23 2012 08:01:37
eZTemplate: Loading template "content/datatype/view/ezstring.tpl" with resource "design"
Notice: Feb 23 2012 08:01:37
eZTemplate: Loading template "content/datatype/view/ezstring.tpl" with resource "design"
Notice: Feb 23 2012 08:01:37
eZTemplate: Loading template "content/datatype/view/ezstring.tpl" with resource "design"
Notice: Feb 23 2012 08:01:37
eZTemplate: Loading template "content/datatype/view/ezstring.tpl" with resource "design"
Error: eZTemplate @ extension/fiskars/design/fiskars/templates/include/navi2.tpl:218[9] Feb 23 2012 08:01:37
No such attribute for array(4): subtitle
Choose one of following: title, short_title, keywords, description
Warning: eZTemplate:attribute_view_gui @ extension/fiskars/design/fiskars/templates/include/navi2.tpl:218[9] Feb 23 2012 08:01:37
Parameter attribute is not an object
Warning: eZTemplate:def @ extension/fiskars/design/fiskars/templates/include/navi2.tpl:220[2] Feb 23 2012 08:01:37
Variable 'child_items' is already defined.
Notice: Feb 23 2012 08:01:37
eZTemplate: Loading template "node/view/rc_content.tpl" with resource "design"
Notice: Feb 23 2012 08:01:37
eZTemplate: Loading template "content/datatype/view/ezobjectrelation.tpl" with resource "design"
Debug: ezi18n Feb 23 2012 08:01:37
Missing translation for message in context: 'kernel/classes/datatypes' with comment: 'Datatype name'. The untranslated message is: 'Selection'
Debug: ezi18n Feb 23 2012 08:01:37
Missing translation for message in context: 'kernel/classes/datatypes' with comment: 'Datatype name'. The untranslated message is: 'Object relation browse'
Debug: ezi18n Feb 23 2012 08:01:37
Missing translation for message in context: 'kernel/classes/datatypes' with comment: 'Datatype name'. The untranslated message is: 'Object relation browse'
Notice: Feb 23 2012 08:01:37
eZTemplate: Loading template "content/datatype/view/ezselection.tpl" with resource "design"
Debug: ezi18n Feb 23 2012 08:01:37
Missing translation for message in context: 'kernel/classes/datatypes' with comment: 'Datatype name'. The untranslated message is: 'Object relation browse'
Debug: ezi18n Feb 23 2012 08:01:37
Missing translation for message in context: 'kernel/classes/datatypes' with comment: 'Datatype name'. The untranslated message is: 'Image'
Notice: Feb 23 2012 08:01:37
eZTemplate: Loading template "content/datatype/view/ezimage.tpl" with resource "design"
Notice: Feb 23 2012 08:01:37
eZTemplate: Loading template "content/datatype/view/ezxmltext.tpl" with resource "design"
Notice: Feb 23 2012 08:01:37
eZTemplate: Loading template "content/datatype/view/ezxmltags/link.tpl" with resource "design"
Notice: Feb 23 2012 08:01:37
eZTemplate: Loading template "content/datatype/view/ezxmltags/paragraph.tpl" with resource "design"
Debug: ezi18n Feb 23 2012 08:01:37
Missing translation for message in context: 'kernel/classes/datatypes' with comment: 'Datatype name'. The untranslated message is: 'Text block'
Notice: Feb 23 2012 08:01:37
eZTemplate: Loading template "node/view/rc_content.tpl" with resource "design"
Notice: Feb 23 2012 08:01:37
eZTemplate: Loading template "content/datatype/view/ezobjectrelation.tpl" with resource "design"
Debug: ezi18n Feb 23 2012 08:01:37
Missing translation for message in context: 'kernel/classes/datatypes' with comment: 'Datatype name'. The untranslated message is: 'Object relation browse'
Debug: ezi18n Feb 23 2012 08:01:37
Missing translation for message in context: 'kernel/classes/datatypes' with comment: 'Datatype name'. The untranslated message is: 'Object relation browse'
Notice: Feb 23 2012 08:01:37
eZTemplate: Loading template "content/datatype/view/ezselection.tpl" with resource "design"
Debug: ezi18n Feb 23 2012 08:01:37
Missing translation for message in context: 'kernel/classes/datatypes' with comment: 'Datatype name'. The untranslated message is: 'Object relation browse'
Notice: Feb 23 2012 08:01:37
eZTemplate: Loading template "content/datatype/view/ezimage.tpl" with resource "design"
Notice: Feb 23 2012 08:01:37
eZTemplate: Loading template "content/datatype/view/ezxmltext.tpl" with resource "design"
Notice: Feb 23 2012 08:01:37
eZTemplate: Loading template "content/datatype/view/ezxmltags/link.tpl" with resource "design"
Notice: Feb 23 2012 08:01:37
eZTemplate: Loading template "content/datatype/view/ezxmltags/paragraph.tpl" with resource "design"
Notice: Feb 23 2012 08:01:37
eZTemplate: Loading template "content/datatype/view/ezstring.tpl" with resource "design"
Timing: Feb 23 2012 08:01:37
End
Notice: Feb 23 2012 08:01:37
eZTemplate: Loading template "setup/debug_toolbar.tpl" with resource "design"

Timing points:

CheckpointElapsedRel. ElapsedMemoryRel. Memory
Module start 'content' 0.0000 sec0.0441 sec 1,876.4766 KB1,610.7031 KB
Module end 'content' 0.0441 sec0.1967 sec 3,487.1797 KB3,818.3984 KB
End 0.2408 sec  7,305.5781 KB 
Total runtime:0.2500 sec
Peak memory usage:7,838.2813 KB

Time accumulators:

 Accumulator Elapsed Percent Count Average
ini_load
Load cache0.0049 sec1.8217%200.0002 sec
Mysql Total
Mysqli_queries0.0302 sec11.2060%1570.0002 sec
Looping result0.0064 sec2.3845%1410.0000 sec
TS translator
TS init0.0053 sec1.9655%260.0002 sec
TS cache load0.0027 sec1.0061%260.0001 sec
TS context load0.0014 sec0.5104%260.0001 sec
Template Total0.1994 sec 74.1% 2 0.0997 sec
Template load0.0036 sec1.3233%20.0018 sec
Template processing0.1957 sec72.6960%20.0978 sec
Template load and register function0.0002 sec0.0721%10.0002 sec
override
Cache load0.0023 sec0.8422%220.0001 sec
Sytem overhead
Fetch class attribute name0.0043 sec1.6069%140.0003 sec
Fetch class attribute can translate value0.0001 sec0.0294%20.0000 sec
class_abstraction
Instantiating content class attribute0.0007 sec0.2600%170.0000 sec
states
state_id_array0.0011 sec0.3993%40.0003 sec
state_identifier_array0.0010 sec0.3585%40.0002 sec
XML
Image XML parsing0.0037 sec1.3843%20.0019 sec
General
dbfile0.0018 sec0.6643%240.0001 sec
String conversion0.0000 sec0.0067%20.0000 sec
Total script time:0.2692 sec